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Global Work Management Report

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Discover how top companies—based on insights from 219 respondents across the globe—are overcoming common work management challenges, optimising agile delivery, and driving cost reductions through smarter tooling solutions.

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Exclusive Report Insights:

💼 Busy but Misaligned: 12% of organisations report frustration with tools that fail to align day-to-day work with strategic objectives, causing teams to stay busy without driving real value.

⚙️ The Good Enough Trap: 70% of respondents say their tools are only ‘moderately effective.’ Settling for “good enough” may be costing your business more than you think.

📈 Visibility Issues: While 92% of organisations prioritise visibility, only a quarter effectively integrate customer feedback into their systems, creating a false sense of progress.

🏢 Executive Disconnect: Executives report the lowest adoption and usability of agile tools—without their buy-in, strategic alignment is at risk.

🔄 Fragmented Tools: 65% of organisations deal with fragmented tools across the SDLC, leading to inefficiencies and hand-off delays between departments.

Watch the video below as Niall McShane, the editor of the report, offers an executive summary on the key reasons behind the commissioning of this comprehensive study.

An early review of the report...

Andrew Rixon PhD

Founder, Leadership Researcher, Coach and Educator, Griffith University

"As we navigate the complexities of modern work environments, the integration of leadership and coaching principles with collaborative work management tools becomes increasingly critical. In both academic and industry settings, we see a growing emphasis on fostering environments where leadership is not just about guiding teams but also about enabling them through the thoughtful adoption of technology. Effective leaders today must be adept at utilizing tools that enhance collaboration, drive innovation, and ensure alignment with strategic objectives. The findings of this report underscore the importance of aligning tool adoption with leadership practices that emphasize empowerment, agility, and continuous learning. By doing so, we can bridge the gap between strategy and execution, ensuring that teams are not only productive but also engaged and motivated."

Daniel Hill

Agile Practitioner

"To understand how tooling supports collaborative work systems- we need to listen carefully for the signals from our complex environment, distinguishing important themes from the noise.

This report thoughtfully ‘tunes in’ to the relationships between tooling used in the real world and its effectiveness for organisations, workers and customers.

There are fresh insights unearthed from the data collected from the viewpoints of practitioners, delivery leads, and executives.

You will find it challenges us as a community to refine our senses: What gaps are we addressing with our tooling, what are our bind spots and how can we better align our tools to be able to respond to the needs of our evolving ecosystems?"